Upgrading Your Server
29 January 2014 03:28 PM

If you would like to upgrade your Minecraft server tier, please contact us in the upgrades department.

Let us know what tier you are interested in upgrading to, and we can upgrade the server and update the billing details.  You will be charged a pro-rated amount based on the difference in price of the tier you are upgrading to and the time remaining in your current billing cycle.  You will not be billed the full amount for the tier you are upgrading to.  If you are subscribed with us through paypal, please let us know.  You will need to sign up for a server of the tier you wish to upgrade to.  We will then issue you a pro-rated refund on your old subscription, and link the new payment information to your old, upgraded server.  Sending your upgrade request to our upgrades department with all the necessary information will ensure we can upgrade your server as quickly as possible

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