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Dec
5
Minecraft Servers: More maintenance today; downtime expected
Posted by Bryan Sutton on 05 December 2012 11:25 AM

This afternoon (12/05/2012) we will be performing maintenance on our servers, and we expect that many servers will experience downtime.  We apologize for any inconvenience this may cause.

 


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Nov
29
Minecraft Server: Server Maintenance Today
Posted by Bryan Sutton on 29 November 2012 09:41 AM

Today (11/29/2012) we will be performing maintenance on our minecraft servers for the next 8 hours.  Expected downtime will be between 1-2 hours.  If you are unable to access your server this evening, please send a ticket to let us know.  We apologize for any inconvenience this may cause.

 

UPDATE:  Maintenance is still occuring, so server downtime is still expected.  Again, we apologize for the inconvenience.


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Jul
2
Minecraft Authentication Servers Down
Posted by Bryan Sutton on 02 July 2012 06:13 PM

Hello Everyone,

Mojang's authentication servers are currently experiencing issues, which will cause difficulties in attempting to access servers.  You may see errors such as 'failed to verify username' when attempting to connect.  Unfortunately, there is nothing we can do to correct the issue, we will need to wait until Mojang can bring their servers back fully online.

Please let us know if you have any questions, or if there is anything else we can do for you in the meantime.

 

 


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May
29
Minecraft Servers: FTP Access now available!
Posted by Almas Khan on 29 May 2012 08:20 PM

Servercraft is now offering full FTP access to your Minecraft Server.  With FTP you'll have convenient access to your server files which you can upload, edit, delete, and move files easily with an FTP client such as FileZilla.

Emails are being sent out with login information for you to access your Minecraft Server via FTP.  If you haven't received this information within the next 2 hours, please submit a ticket to our Minecraft & McMyAdmin Department and we'll provide you the information.

A detailed how-to guide will be available soon in the knowledgebase to help you get started with FTP, in the coming days.  We'll post a news update once that is available.

As always, if you have any questions, feel free to contact us at http://servercraft.co/support.


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Apr
30
Unexpected Network Difficulties
Posted by Bryan Sutton on 30 April 2012 10:06 PM

Hello,

We are currently experiencing difficulties with our network, which may be preventing users from accessing the servers.  We are looking into the issue, and we hope to have it resolved as soon as possible.  Please refer to this news post for further updates.

We apologize for the inconvenience.  

Update:  Network status has been restored.  You should be able to access your server again.  Unless there is an update that says otherwise, please submit a ticket if you are still unable to access your server.

 

 


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Apr
30
McMyAdmin 2 Update
Posted by Bryan Sutton on 30 April 2012 07:51 PM

Over the course of the next few days, we will be rolling out the update for McMyAdmin 2.  When the update is applied to your server, a message will be broadcast on the server, followed by approximately 5 minutes of downtime.  If your server does not come back up, please let us know.

The login for the new McMyAdmin 2 page will be the same credentials for your control panel.  If you find that your McMyAdmin page is blank, try restarting your browser.

As always, please let us know if you have any questions.


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