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We are currently monitoring ongoing network issues our provider in Sydney, Australia is experiencing.

These issues may cause you to have difficulties connecting to your Minecraft Server, and show increased latency to your server.

They are aware of the issue and are currently working to resolve the problem.

We do not have an ETA (estimated time), of when this issue will be resolved but should see a resolution soon.

If you have questions, please feel free to open a
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As of 9:17PM CST 12/27/16 Outlook.com and Hotmail.com are having issues receiving emails from us.  Emails regarding "Password Resets" or Minecraft Setup emails may or may not be delivered on time.  If you've recently purchased a server and have not received your setup email within 5 minutes after purchase, please open a ticket, and we'll help you get access to your Minecraft Server and Control Panel.  As well if you need a password reset and are not receiving your password
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Network Maintenance
on 09 September 2014 06:17 AM

Level3 is currently performing network maintenance at our facility, and we are awaiting it's completion.  All network services are down at this time.

We'll post more updates here as we receive more updates.

We sincerely apologize for the downtime, and inconvenience, and thank you for you patience.

 

UPDATE**  All network functionality has been restored.


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We are aware of an issue currently existing, causing problems submitting tickets.

We are working on this issue, and expect to have it resolved soon.

Please check back to this post for further updates.

We're sorry for the inconvenience!

*UPDATE 1*  We are aware of an error being thrown when trying to create tickets.  We can confirm that tickets and responses are being received, despite this error message.  Please continue to submit and respond to
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McMyAdmin 2.4.8.8, has been pushed out to every customer, and with this update much needed compatibility has been addressed.  You can now safely install and play Minecraft 1.7.2 with the latest McMyAdmin.  Should you still be experiencing any issues with connecting to your server with 1.7.2, send us a support ticket and let us know, we'll make sure you get up and running in no time!
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Minecraft 1.7.2: Important Notice
on 04 November 2013 04:13 AM

We are currently awaiting an update for the Minecraft Control Panel "McMyAdmin 2.0" to address compatibility between itself and Minecraft 1.7.2, which is expected to arrive this week (at latest early next week).

As such, we ask that customers please hold off of updating to Minecraft 1.7.2 until that update to McMyAdmin is available, as it will cause issues connecting to your server.  

In the mean time, please use Minecraft 1.6.4 for your server, once the update is
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