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Knowledgebase : Servercraft
If you cannot access either McMyAdmin or Minecraft it could mean your server has crashed. Before sending in a ticket, chances are you can repair this yourself instantly. Try going to your Servercraft dashboard (servercraft.co/login) and hitting t...
Servercraft now offers a great and easy to use File Editor via our Servercraft Portal. With this editor you can get a quick snapshot of installed plugins, view and edit configuration files, and delete plugins. Go to your Servercraft dashboard (serv...
With a Minecraft Server hosted by Servercraft upgrading your server is a quick process once you have upgraded your payments, all of your data and settings remain intact and upgrading only your memory only takes a brief moment. If your subscription w...
HOW TO CONNECT TO YOUR SERVER VIA FTP **Best if viewed in 720p ** A new feature rolled out to our customers is the ability to access file via FTP (File Transfer Protocol) client such as, but not limited to FileZilla. To connect via FTP customers...
How to submit a ticket and which departments to send them to You can contact our support team by using the kayako support center to send in a ticket. 1. Open a new web browser and go to servercraft.kayako.com. Select the submit a ticket choice in the t...