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Knowledgebase : Dedicated Servers
In some instances, you may want to add remote desktop access to an Ubuntu server. This can be done by installing a GUI and VNC service. 1. Install ubuntu desktop, this is done by running the following command: $sudo apt-get install ubuntu-desktop...
You can install your own operating system of choice via console redirection which you can access in your IPMI. 1. Access your IPMI, we recommend beginning by powering the machine down. This can be done by navigating to Remote Control > Power Contro...
You can power the server on and off via the IPMI, should the need arise. You can also restart the server from the same page; this can be useful if you run into any software issues and need a reboot. Simply navigate to Remote Control > Power Control, an...
In order to have your rDNS records updated, you will need to contact Servercraft support staff. The fastest way to have your records updated is to open the ticket in the general dedicated servers support area, and include rDNS in your title. Within the...
If you are unable to access the server via SSH for any reason, often times a simple network restart will restore access. In most cases, your server's network may be down, but you will still have access to the IPMI and console redirection. You can acces...
For added security on your server, you can restrict SSH access to IP addresses you trust. You can also change the default port number for additional safety. You will need to modify the ssh configuration file with: $sudo nano /etc/ssh/sshd_config ...
Setting up a root account in Ubuntu can be completed in just a couple easy steps. Simply run the following commands: $sudo -i $ sudo passwd root You will then be able to input your desired root password. The server will request a sudo password...
For any requests regarding upgrading a server, or changing billing information, please contact our staff directly through our support site, servercraft.kayako.com. Opening a ticket in the correct department with a descriptive title, will help us expedi...
To view the bandwidth monitoring graph for you server, visit http://monitor.servercraft.co/ and log in with the account details we provided. From this page, you can view information regarding your inbound and outbound data transfer. Please don't hes...