Knowledgebase: Dedicated Servers
Upgrade a Server or Update Billing Information
Posted by Phillip Nguyen on 29 January 2014 02:48 PM

For any requests regarding upgrading a server, or changing billing information, please contact our staff directly through our support site, servercraft.kayako.com.  Opening a ticket in the correct department with a descriptive title, will help us expedite your request.  Our staff in this department can assist you with upgrading your hardware, changing your operating system, moving over to a brand new server, updating your billing information, and any other request related to your Servercraft account.

Contacting our dedicated server billing department will ensure the ticket doesn't need to be forwarded, and we can process your request much more quickly.


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